Job Title: French Speaking Sales Administrator
Salary: £35,000
Location: Ealing (Hybrid after probation: 4 days in the office, 1 day working from home)
The company:
Our client is a leading manufacturer and distributor of tools and accessories in the building industry, with a strong presence across Europe. Known for their high-quality products and exceptional customer service, they are expanding their operations and are seeking a bilingual French and English-speaking Sales Administrator to support their European customers, with a focus on the French market.
Role Overview:
This is an exciting opportunity to join a growing company in a key role. The Sales Administrator will be responsible for processing orders, managing invoicing, and providing excellent support to customers across Europe, ensuring smooth operations and customer satisfaction.
Key Responsibilities:
· Manage and process orders for European customers, focusing on the French market.
· Communicate effectively with French-speaking customers, offering exceptional service and support.
· Respond to customer and sales team queries regarding order status, updates, and special requests via email and MS Teams.
· Coordinate with European warehouses and logistics partners to ensure accurate order fulfillment.
· Promptly address and resolve any delivery issues in collaboration with logistics teams.
· Raise invoices for dispatched orders, ensuring all billing information is correct.
· Maintain accurate customer records, orders, invoices, and credit memos on the ERP system.
Requirements:
· Fluency in French and English (written and spoken).
· Previous experience in customer support and sales order processing.
· Proficiency in Microsoft Outlook, Word, and Excel (including Pivot Tables and VLOOKUP).
· Familiarity with ERP systems is advantageous.
· Strong organizational skills and the ability to multitask effectively.
· Excellent verbal and written communication skills.
· Comfortable working in a small team and managing a varied workload.
Candidates MUST have the right to work in the UK as no sponsorship is provided.
*Joblingo is acting as an employment agency in relation to this vacancy